Privacy policy
Last updated: May 2, 2026
Introduction
norikey ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website, as well as any related services, sales, marketing, or events.
If you have any questions or concerns about this policy or our practices, please contact us at support@norikey.com.
Information We Collect
We collect personal information that you voluntarily provide to us or that is generated automatically when you use our services. The types of information we collect include:
When you create an account, make a purchase, or participate in promotions, we may collect your name, email address, billing address, and contact details.
We collect data about your interaction with our website, including your IP address, browser type, device information, and pages visited.
Payments are processed through a secure payment gateway. We do not store any payment card details on our servers.
We use cookies and similar technologies such as pixels and analytics tags to understand how you interact with our website and to improve our services.
How We Use Your Information
We use the information we collect for the following purposes:
- Account & order management — to create and manage your account, process transactions, and fulfill your keycap orders.
- Personalization — to tailor our services and recommendations to your preferences.
- Analytics & improvement — to understand how users interact with our website and to continuously improve our offerings and user experience.
- Communications — with your explicit consent, to send you order confirmations, shipping updates, and promotional materials.
- Legal compliance — to comply with applicable laws, regulations, and legal processes.
Information Sharing
We respect the confidentiality of your personal information. We do not sell, trade, or transfer your personal information to third parties without your explicit consent, except in the following limited circumstances:
- With trusted service providers who assist us in operating our website and conducting our business (e.g., payment processors, shipping carriers, email service providers), subject to strict confidentiality obligations.
- When required by applicable law, court order, or governmental authority.
- To protect the rights, property, or safety of norikey, our customers, or others.
Cookies and Similar Technologies
We use cookies — small text files stored on your device — and similar technologies such as pixels and analytics tags to enhance your browsing experience and analyze site traffic.
Our store is hosted on Shopify, which may also use cookies and tracking technologies in accordance with Shopify's own privacy policies. We encourage you to review Shopify's Privacy Policy for more details.
California Privacy Rights
California ResidentsCalifornia "Shine the Light" Law
California residents have the right to request information about the disclosure of their personal information to third parties for direct marketing purposes. To make such a request, please contact us at support@norikey.com.
California Consumer Privacy Act (CCPA)
Under the CCPA, California residents have the following rights regarding their personal information:
To exercise any of these rights, please contact us at support@norikey.com.
Security Measures
norikey implements industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include SSL encryption, secure payment gateways, and restricted access to personal data.
Your Choices
You maintain the right to access, correct, or delete your personal information at any time. You may also manage your communication preferences — including opting out of promotional emails — through your account settings or by contacting us directly.
If you wish to exercise any of these rights, please reach out to us at support@norikey.com and we will respond within a reasonable timeframe.
Third-Party Links
Our website may include links to third-party websites. Please be aware that we are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policy of any third-party website you visit before providing any personal information.
Updates to This Privacy Policy
This Privacy Policy is subject to periodic updates to reflect changes in our information practices or applicable laws. Material changes will be communicated through our website or other applicable channels. We encourage you to review this page periodically to stay informed.
Your continued use of our website and services following the posting of any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please do not hesitate to contact us.
Support hours: Monday – Friday, 10:00 AM – 7:00 PM (GMT+8)